Terms of ServiceSaavi Hotels and Resorts
Please read these terms carefully before using our platform. By accessing or using our services, you agree to be bound by these terms.
Last Updated: August 22, 2025
1. Introduction
Welcome to Saavi Hotels and Resorts ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our B2B platform that connects corporate clients with premium hotels for bulk accommodation bookings.
By accessing or using our website, mobile application, or services (collectively, the "Service"), you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.
2. Service Description
Saavi Hotels and Resorts provides a B2B platform that facilitates:
- Corporate accommodation booking services
- Hotel listing and management services
- Bulk booking management tools
- Payment processing and billing services
3. User Accounts
3.1 Account Registration
To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account.
3.2 Account Types
Corporate Accounts
For businesses seeking hotel accommodations for their employees and corporate travel needs.
Hotel Accounts
For hotels and accommodation providers seeking to list their properties and connect with corporate clients.
4. Booking and Payment Terms
4.1 Booking Process
All bookings are subject to availability and confirmation by the respective hotel. We act as an intermediary between corporate clients and hotels.
Corporate clients must provide accurate booking information, including guest details, dates, and special requirements.
4.2 Payment Terms
Payment terms vary based on the agreement between corporate clients and hotels. We handle billing and payment processing as per the agreed terms.
All prices are subject to applicable taxes and fees. Payment is due according to the terms specified in your booking agreement.
5. Cancellation and Refund Policy
Cancellation policies vary by hotel and booking type. Please refer to the specific cancellation terms provided at the time of booking.
Refunds are processed according to the hotel's cancellation policy and may be subject to processing fees.
We recommend reviewing cancellation policies before confirming any booking.
6. Prohibited Uses
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Use the Service for any commercial purpose not expressly permitted
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Saavi Hotels and Resorts and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Saavi Hotels and Resorts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any claims arising from the use of our Service shall not exceed the amount you paid us, if any, for the Service during the twelve (12) month period prior to the event giving rise to the liability.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: sales@shrpl.com
Phone: +91 99995 75044
Address: C1123, Sushant Lok, Gurgaon, Haryana, India
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.